Returns & Replacements
We will refund you the amount you paid for your goods minus the postage and packaging costs within 30 days of receiving the unwanted items.
All return funds will be made by cheque if payment was made through PayPal or directly onto the credit card used for payment if this method was used.
1. All Items must be returned by recorded delivery at your cost within 14 days of receipt. 2. All items must be returned in their original packaging, undamaged and unused.3. Certain items cannot be returned once opened due to the risk of tampering (E Liquid). Should any item be faulty please contact us as quickly as possible in order for us to deal efficiently with your problem.
Yes, Please contact us prior to returning your items so that we can expect delivery.
Send all returns to the following address clearly marked: e-co20-20 - UNIT 8 Curran Industrial Estate, Curran Road, Cardiff, CF10 5DF.